East Village Dental Center | New York, NY

Updated 1/30/2023 - Not sure what’s happened at East Village Dental however I think it’s a change in the management team that handles customer service. While they have updated the way they conduct business when you call they rarely pick up the phone, they do not return calls, they don’t have an emergency line for concerns post surgery. After an uncovering I developed canker sores and called them for a follow up they told me they’d call me back and instead I went the entire weekend in pain (see attached photo at your discretion). I did use warm water and salt to soothe the area but maybe they could have prescribed something to alleviate the pain which led to several days of headaches. There was little concern about my pain/discomfort which I’m very surprised from a place that I really liked and highly recommended just 1-2 years ago. After my crowns are in place I’m not sure I’ll go to them for a cleaning letting alone any serious oral surgery. Until they get a team that’s actually concerned about the customer/Patient stay away from EVD. Update [3/23/2023]: The office manager did call me and assured me that they will note my concerns and look to conduct better care of patients moving forward. I did feel she was sincere and have since then updated my review. I hope they continue to work on their patient care services as they are a vital team in the community.

J.L. Google

Let me start by saying this dental office is for the community 100%, they are transparent about pricing from the moment you talk to them unlike many dentists in the area which I appreciated! Vanessa and Christine are funny , sweet, honest and understanding ! They took my concerns and budget seriously. Never met receptionists that are compassionate until these two! They squeezed me last minute ( literally) in and the dentist whose name began with an A was so informative and explained my crown procedure. Thank you all!! See you soon !! My two sisters get services here now I see why! 💚💚💚

N.R. Google

Let me start by saying this dental office is for the community 100%, they are transparent about pricing from the moment you talk to them unlike many dentists in the area which I appreciated! Vanessa and Christine are funny , sweet, honest and understanding ! They took my concerns and budget seriously. Never met receptionists that are compassionate until these two! They squeezed me last minute ( literally) in and the dentist whose name was Amish was so informative and explained my crown procedure. Thank you all!! See you soon !! My two sisters get services here now I see why! 💚💚💚

N.R. Google

Excellent communication and kind staff. I have been coming here for ten years and I’m always kindly greeted, and well informed on the treatment expected. Highly recommended if you haven’t found that dental clinic that leaves you feeling like that’s the one. They are very professional and very efficient, as well as very accommodating. Cheerio

A.A. Yelp

A wonderful practice! Both in their care and bedside manner, East Village Dental Center delivers ideal experiences. They’ve been serving my family and the community at large for many years. The receptionists are so nice and welcoming. The hygienist hooked me up with a painless cleaning and the doc was lovely. One can witness how imperative the reception desk being bilingual is here and how courtesy, a smile, cleanliness and quality care are so important to the diverse demographic that surrounds this gem. It’s walking distance for me, but I’d travel here if it wasn’t! Bravo!

W.H. Google