Patient Reviews
Patient Reviews
If you desire to improve the look and/or function of your smile with cutting-edge treatments personalized to meet your needs, perhaps we could help! Our exceptionally skilled dental team at East Village Dental Center is thrilled to treat patients throughout New York, NY with a wide variety of general, cosmetic, restorative, and periodontal services. Throughout the years, our practice has had the enjoyment of receiving many testimonials from patients of all ages who have witnessed our attentive supervision firsthand. We encourage you to read over our selection of reviews to get to know our team and the quality of our work better.
Reviews for East Village Dental Center
"I recently visited this dental clinic, and I was very impressed. The clinic was extremely clean, and the staff provided quick and highly effective service. They used advanced techniques, and I felt very comfortable throughout my visit. They offer a complete range of services for all my dental hygiene needs. Highly recommend!!"
"I had my teeth cleaned this morning by Ruzana (Hygienist). She truly did her thing with cleaning my teeth so thoroughly, and I must say painless as well 😅. Sitting in that chair had me feeling like I was getting a massage on my gums lol. You have to be really good to make your patients feel that comfortable. Robertssy, who is her assistant, is absolutely amazing also 😍. She took my ex ray's and before you know it she was done ✔️ 😄. I truly believe that these ladies are a gift from God. They make you want to come back after the wonderful experience at this location. Ruzana and Robertssy, you both deserve more than 5 🌟 🤩. Thank you for a great job 👏 👍 ❤️."
"I have notice my teeth coming down more than ever.. however she has suggested for me to keep my teeth and suggested other alternatives.. that I am pleased 😀 with.."
"I really like this office, I'm glad I started coming here because of the location and staff is awesome. The doctor was very patient and thorough, she explained the procedure I have to have done in detail and I like that she didn't rush the visit. The front desk girls are great, very kind and welcoming. The office is nice and clean, very pleasant environment. I like that they don't overbook like many other offices do. I had to wait maybe 10 min until I was called to be seen. Overall I had a great experience so far. I recommend this dental office to all."
"Great every one was helpful an they explain every thing to me. Before doing any thing"
"This was my very first time and I must say from the time I walked in I was greeted with a smile and the staff is all amazing. I never had my teeth cleaned and floss before WOW!!! Miss M the doctor of course was so professional and amazing ."
"I'm very happy with the service l received today at East Village Dental it's very clean,and they're very patient and friendly with you.lam glad l have a Great dentist for life Thank you.to all at East Village Dental.."
"They took good care of me."
"I would recommend the East Village Dental Center to anyone needing urgent Dental care. The staff is very courteous and professional. You are treated with the kind of care and concern, which leaves you as ease, under the skillful hands of the Dentist."
"Been going to this dentist for years! They provide higher quality dental care than my past 3 dentists combined!"
"The entire medical team was very friendly and professional."
"Friendly front desk staff, hygienist was thorough with the cleaning, and professional. The dentist was great. I gave it a 4 star because it's impossible to talk to the front desk via phone."
"Great place, my first time there, so professional and polite and understanding. I can't wait for my next visit, thank u 😊"
"Everything was great plus the cleaning was gentle not rough like other dental clinics so my experience I'm satisfied"
"After Juda, the technician took X-rays of my teeth, I knew I wanted to write a review. She was so kind to me. I warned her that I gag a lot when I get X-rays, she reassured me that it's very common and I shouldn't worry. She was very personable and we shared our tattoo stories with each other. Our conversation really distracted me. Dr. Shah, the dentist's exam was very good. She was very attentive, listened and addressed all of my teeth concerns and assured me that I will get all of the necessary work I need. She has a peaceful demeanor which I need because I'm quite nervous at the dentist. Ruzana, the hygienist was very nice and very thorough. She complimented me that I brush my teeth well. I haven't gotten a great cleaning like she gave me in a very long time! Finally, Yvonne, who worked at front desk was very efficient. She's the first face you see when you walk into the bright and clean office and she greeted my son and I pleasantly and professional. I was grateful that my friend referred me to this great dental office!"
"Very friendly and professional"
"An excellent experience. Highly professional service in a very clean office. I’ll definitely be back"
"Quick efficient appointment thank you!"
"The dental hygienist is excellent & very thorough."
"Not a long wait. The staff is very courteous and helpful. The doctors are so nice and friendly and helpful. Love this place a lot."
"They are great! The only thing is you need to communicate better with you clients by answering the phone and your text. But the care is excellent!"
"The clinic was clean and dentist was knowledgeable in his profession."
"The staff was great ,very knowledgeable,and pleasant."
"I had an overall great experience at east village dental center, loved my hygienist Cris and her assistant Yanira. They are a great team, and the doctor was amazing and explained everything in detail."
"I couldn’t be more impressed. I left with my teeth feeling cleaner than ever"
"I am delighted with the doctor who treats me with my teeth, he is so delicate and very sure of what he does. I don't know the doctor's name but I am very happy."
"Great people who care"
"The staff did a great job, my cleaning was done by cris and was completely painless, the doctor was also very gentle and explained everything"
"Dr. Shah and her assistant eased my anxiety tremendously. The filling was literally 5 minutes long and Dr. Shah tells you each step of the way what she’s doing. Thank you 🙏"
"My teeth get very clean!!!"
"Updated [5/13/2024] They continue to make great strides on improving customer service and I’m happy to say I stuck by them during the transition phase. I’ll keep coming to see the team at EVDC!! Thanks Updated [3/23/2023]: The office manager called me and assured me they will note my concerns and look to conduct better care of patients moving forward. I felt she was sincere and have since updated my review. I hope they continue to work on their patient care / Customer service as they are a vital health care facility in the community. Updated 1/30/2023 - Not sure what’s happened at East Village Dental however I think it’s a change in the management team that handles customer service. While they have updated the way they conduct business when you call they rarely pick up the phone, they do not return calls, they don’t have an emergency line for concerns post surgery. After an uncovering I developed canker sores and called them for a follow up they told me they’d call me back and instead I went the entire weekend in pain (see attached photo at your discretion). I did use warm water and salt to soothe the area but maybe they could have prescribed something to alleviate the pain which led to several days of headaches. There was little concern about my pain/discomfort which I’m very surprised from a place that I really liked and highly recommended just 1-2 years ago. After my crowns are in place I’m not sure I’ll go to them for a cleaning letting alone any serious oral surgery. Until they get a team that’s actually concerned about the customer/Patient stay away from EVD."
"Had a really great first appointment with them. The dr was very professional and answered all my questions, hygienist was also very thorough and kind. Also really appreciated how they got me in earlier than my original appointment."
"Great staff"
"This is the best dental office you will ever visit…..the girls at the front desk are courteous and professional, Best dentists……Best hygienist You will never ever be disappointed ❤️"
"Give it a 5star. Have to say every one in the office are very understanding and focused. My dentist doctor Butala is very helpful and understanding when it comes to my teeth. So my experience with E.ast Village Dental Center has been great! Original"
"They staff were very professional. They called me In on time. I was pleased with their services."
"This dental office is awesome 👌 I've been going to this location for the past few years, and I love them. Dr.Shah has taken very good care of me during each of my visits. She's very knowledgeable, and lets you know what is going on with your teeth every step of the way. She also has a wonderful, and beautiful assistant Gisela, who helps her with all of their patient's. Both of them together make a great team. I always hated going to the dentist, and I'm sure many of you can relate, but now I love it. I actually look forward to going because of how comfortable they make me feel. The ladies at the front desk are both amazing, and friendly. They know the true meaning of great customer service. So if you want a beautiful smile and don't have to go through horrible pain to get it, book your appointment with Dr. Shah, she is the absolute best 💖. You will find yourself wanting to go back with the ease of knowing that she does such a great job. Dr. Shah, you are my hero ."
"The Dental Hygienist was amazing, she cleaned my teeth with no pain & even flossed them, 1st. Time in my life, Dentist was smart & attentive, the receptionist was caring, very nice place for people who are terrified of the dentist easy breasy"
"Update [3/23/2023]: The office manager called me and assured me they will note my concerns and look to conduct better care of patients moving forward. I felt she was sincere and have since updated my review. I hope they continue to work on their patient care / Customer service as they are a vital health care facility in the community. Updated 1/30/2023 - Not sure what’s happened at East Village Dental however I think it’s a change in the management team that handles customer service. While they have updated the way they conduct business when you call they rarely pick up the phone, they do not return calls, they don’t have an emergency line for concerns post surgery. After an uncovering I developed canker sores and called them for a follow up they told me they’d call me back and instead I went the entire weekend in pain (see attached photo at your discretion). I did use warm water and salt to soothe the area but maybe they could have prescribed something to alleviate the pain which led to several days of headaches. There was little concern about my pain/discomfort which I’m very surprised from a place that I really liked and highly recommended just 1-2 years ago. After my crowns are in place I’m not sure I’ll go to them for a cleaning letting alone any serious oral surgery. Until they get a team that’s actually concerned about the customer/Patient stay away from EVD."
"Excellent communication and kind staff. I have been coming here for ten years and I'm always kindly greeted, and well informed on the treatment expected. Highly recommended if you haven't found that dental clinic that leaves you feeling like that's the one. They are very professional and very efficient, as well as very accommodating. Cheerio"
"Excellent communication and kind staff. I have been coming here for ten years and I’m always kindly greeted, and well informed on the treatment expected. Highly recommended if you haven’t found that dental clinic that leaves you feeling like that’s the one. They are very professional and very efficient, as well as very accommodating. Cheerio"
"A wonderful practice! Both in their care and bedside manner, East Village Dental Center delivers ideal experiences. They’ve been serving my family and the community at large for many years. The receptionists are so nice and welcoming. The hygienist hooked me up with a painless cleaning and the doc was lovely. One can witness how imperative the reception desk being bilingual is here and how courtesy, a smile, cleanliness and quality care are so important to the diverse demographic that surrounds this gem. It’s walking distance for me, but I’d travel here if it wasn’t! Bravo!"
"Let me start by saying this dental office is for the community 100%, they are transparent about pricing from the moment you talk to them unlike many dentists in the area which I appreciated! Vanessa and Christine are funny , sweet, honest and understanding ! They took my concerns and budget seriously. Never met receptionists that are compassionate until these two! They squeezed me last minute ( literally) in and the dentist whose name was Amish was so informative and explained my crown procedure. Thank you all!! See you soon !! My two sisters get services here now I see why! 💚💚💚"
"Let me start by saying this dental office is for the community 100%, they are transparent about pricing from the moment you talk to them unlike many dentists in the area which I appreciated! Vanessa and Christine are funny , sweet, honest and understanding ! They took my concerns and budget seriously. Never met receptionists that are compassionate until these two! They squeezed me last minute ( literally) in and the dentist whose name began with an A was so informative and explained my crown procedure. Thank you all!! See you soon !! My two sisters get services here now I see why! 💚💚💚"
"Updated 1/30/2023 - Not sure what’s happened at East Village Dental however I think it’s a change in the management team that handles customer service. While they have updated the way they conduct business when you call they rarely pick up the phone, they do not return calls, they don’t have an emergency line for concerns post surgery. After an uncovering I developed canker sores and called them for a follow up they told me they’d call me back and instead I went the entire weekend in pain (see attached photo at your discretion). I did use warm water and salt to soothe the area but maybe they could have prescribed something to alleviate the pain which led to several days of headaches. There was little concern about my pain/discomfort which I’m very surprised from a place that I really liked and highly recommended just 1-2 years ago. After my crowns are in place I’m not sure I’ll go to them for a cleaning letting alone any serious oral surgery. Until they get a team that’s actually concerned about the customer/Patient stay away from EVD. Update [3/23/2023]: The office manager did call me and assured me that they will note my concerns and look to conduct better care of patients moving forward. I did feel she was sincere and have since then updated my review. I hope they continue to work on their patient care services as they are a vital team in the community."
"I had the most thorough cleaning today. The hygeniest Chris was so professional and patient. She explained each step and provided educated me without making me feel embarrassed. The provider was also kind, he did a follow up after and actually talked to me. Neither made me feel rushed and they answered my questions and addressed my concerns. I am so satisfied. I'll be back in a few week for a teeth whitening procedure. So excited!!!! From the front desk, X-ray tech to the providers, all were welcoming and efficient. Thank you!!!!!"
"I need to see the Dr"
"Today, only one receptionist was at the front. dental assistant signed in, then she asked to fill out the form from previous time, then the front desk said " hey :) you’ve already done this....." i figured if you make an appointment around noon, everyone goes out for lunch.So, one person can’t handle herself. Inside is very clean, water is provided for every patients. At the entrance, there a slope. Once they know you, they’re friendly, I believe. Waiting area has a TV and they’re shopping very Negative documentary show, I think they’ll have to change that... It’s very Loud and can’t even relax before you’re called. There’s a super Marcket one block from there. M9 bus is running every 10min."
"I had the most thorough cleaning today. The hygeniest Chris was so professional and patient. She explained each step and provided educated me without making me feel embarrassed. The provider was also kind, he did a follow up after and actually talked to me. Neither made me feel rushed and they answered my questions and addressed my concerns. I am so satisfied. I'll be back in a few week for a teeth whitening procedure. So excited!!!! From the front desk, X-ray tech to the providers, all were welcoming and efficient. Thank you!!!!!"
"I had the most thorough cleaning today. The hygeniest Chris was so professional and patient. She explained each step and provided educated me without making me feel embarrassed. The provider was also kind, he did a follow up after and actually talked to me. Neither made me feel rushed and they answered my questions and addressed my concerns. I am so satisfied. I'll be back in a few week for a teeth whitening procedure. So excited!!!! From the front desk, X-ray tech to the providers, all were welcoming and efficient. Thank you!!!!!"
"Overall, it was a good experience! The people at the front desk were friendly, and the dental staff were great as well. Everything ran smoothly and efficiently - little to no wait time."
"Dr. Shilvi Shah is a terrific dentist. She has provided me with very high-quality care for many procedures involving implants and cavities. She took extreme care to make sure that the implants looked good and, more important, were a precise fit; the results of her work placing cavities in my front teeth were remarkable. She also has a warm, natural manner and takes the time to answer your questions and, while drilling, to cause as little pain as possible! I count myself as very fortunate to have such a highly skilled, trustworthy practitioner."
"Dr. Shilvi Shah is a terrific dentist. She has provided me with very high-quality care for many procedures involving implants and cavities. She took extreme care to make sure that the implants looked good and, more important, were a precise fit; the results of her work placing cavities in my front teeth were remarkable. She also has a warm, natural manner and takes the time to answer your questions and, while drilling, to cause as little pain as possible! I count myself as very fortunate to have such a highly skilled, trustworthy practitioner. "
"Dr. Bhatt provides very high-quality care - Dr. Shilvi Shah is a terrific dentist. She has provided me with very high-quality care for many procedures involving implants and cavities. She took extreme care to make sure that the implants looked good and, more important, were a precise fit; the results of her work placing cavities in my front teeth were remarkable. She also has a warm, natural manner and takes the time to answer your questions and, while drilling, to cause as little pain as possible! I count myself as very fortunate to have such a highly skilled, trustworthy practitioner. "
"I want thank Dr. Kaufman for his supernatural patience while trying to do my deep cleaning. As always this procedure was painless, professional and efficient."
"Very pleasant and professional staff from the receptionist, the assistants, hygienist, and doctors."
"Very clean office and everyone was very friendly and helpful"
"Very clean office, everyone was super-nice and professional. The visit was quick but not rushed and all the providers took their time to speak with me."
"Clinic was very clean and efficient. Staff were friendly and very helpful. I did not wait long for my appointment. Dentist was very clear in explaining any issues regarding my dental health. I like the fact that I was offered alternatives in treating my issues which were not serious but required evaluation."
"Avenue C dentist is a great place, but I feel that when your personal dentist is planning to leave the patient should be informed, it's a much easier transition to have your dentist introduce you to the new one or at least give you a recommendation to a new dentist!! I'm a person who is afraid of going to the dentist and as soon as I get accustomed to one he is gone and there goes the anxiety again!!"
"Very caring and extremely educational experience"
"Center is very clean and well lit. Attended by Dentist as per scheduled appointment without wait. Dr. Wah is very meticulous on what she did. I have an implant procedure. Felt no pain, maybe just a pinch. Her assistance, and team members are all very nice and friendly. High praise for the center especially Dr. Wah"
"I love how they treat me and explain everything to me. The treatment process and the follow ups to make things better for me"
"East Village Dental is the best. Zero wait time, very friendly and skilled staff. Five stars!"
"Very professional and friendly. Thank you!"
"Very accommodating and friendly staff. Great visit overall."
"Love Dr Shar and today dental assistant. Also front desk representative Sonya. .I gave 5 stars,but 2 stars for One room the floor needs deep cleaning.,bathroom tiles BROKEN needs REPAIR and bathroom needs hand soap.."
"Always a great experience"
"Wow this was a delightful experience beginning until end. All of the staff was kind and on top of every detail. Dr Grug has great bed side manner. I had a filling done quickly and he talked me through the process so I was at ease."
"The office was very clean upon entry. The staff are welcoming and patient. This was the first dental office I’ve been to that checks your blood pressure and I think that’s amazing. My cleaning was thorough and informative. I learned things about brushing and flossing that I was never told throughout all my years of seeing a dentist/hygienist. Super grateful I followed the reviews and gave this place a shot. Totally totally recommend it."
"They are wery nice my second time Even better.."
"Very pleasant experience, as far as dentist visits go. The staff were all very kind, courteous, and diligent."
"Awesome experience!! Great!! staff , friendly and compassionate. Nice dentist ."
"clean, very friendly and a great staff."
"Very professional service and well run office."
"Wonderfully helpful and efficient"
"Very polite and professional staff..."
"Best dentist I been in years! Michelle did excellent cleaning job and was super nice. Place was clean and was in and out in no time. Probably lasted no more than 40 minutes. No wait what so ever. Already booked my next cleaning. Highly Recommended!"
"Great staff, quick and easy process (sent paperwork beforehand to fill out so didn’t have to sit around in the waiting room). Dentist saw me right away and the hygienist that cleaned my teeth was really helpful at pointing out things to help when brushing and flossing. Front desk was also very nice and got me scheduled immediately for a follow up appointment"
"Wonderful first time experience! Everyone from the front desk to the dental assistants were lovely, kind, and thorough! The dentist was kind and easy to talk to. So happy I’ll be coming back!!"
"Very good 👍👍👍"
"Had my teeth lightened today! Looks amazing! I’m so glad I made made the 500.00 investment."
"This Dental office provides a great atmosphere for their clients. The staff is absolutely amazing 👏 😍"
"was ran BEAUTIFULLY honestly couldn’t have been better."
"My husband has a lot of anxiety about going to the dentist, and the staff made him feel very comfortable. They did very invasive work on him and he was pain free throughout. This inspired me to begin coming here, and the staff made me feel very comfortable. The hygienist explained everything she was doing and put me at ease. I would highly recommend them. ETA: 2022 and still have great things to say about East Village Dental. Professional and friendly staff. Still recommend them."
"This is the BEST practice I’ve ever been to, in the 7 cities I’ve lived in. The staff is so kind, patient and understanding. And Dr. Kaufman is excellent! He knows how give Novocain shots with zero pain; explained everything patiently and kindly. I went in very scared about the procedure I had to have, and left realizing I had lucked out finding the best dental practice ever!"
"The staff is always pleasant, friendly and caring."
"Excellent holistic care! Love the staff here. Everyone is so nice. They understand more anxious patients (me) and are super accommodating."
"Real friendly and helpful staff. Cleaning was thorough without unnecessary pain. Dr. Wah is kind and explains things simply. The front desk staff is charming and helps put requests through your insurance. Worth the commute for a great dental practice!"
"Really wonderful experience and I typically avoid the dentist! Dr. Baht made me feel at ease the entire time. Receptionists are lovely too!"
"front desk people were helpful, I applaused thoughtful office manager is willing to work with me because of my disability.. deafness very good clear communicate explanation perfectly about the dental bills, requiring repair on teeth. xrays dental assistant took care of me effectively. calming atmosphere hygienist is good caring, insure that i did not experience any painful awhile hygienist worked on my teeth and gums that's why I gave my 5 stars"
"Excellent neighborhood dental practice with great personnel. Understanding, explaining each procedure very well and why, great advice. They also work extremely efficient!"
"Great experience!"
"The staff is always so friendly and professional."
"TO ALL SEEKING A GOOD DENTAL CLINIC: a friend recommended this clinic to me and I was seen by Dr. Benjamin Estrada who listened carefully to how I wanted my teeth and after checking my x-rays, laid out a plan to achieve my goals. I was very satisfied and will continue with Dr. Estrada. His courteous assistant Melanie was very accommodating. The ladies at the front desk, Gina, Priscilla, and Dominique were professional, instructive and a wonderful trio of terrific Front Desk personnel!"
"Dr Kaufman is knowledgeable and patient. Just had a deep cleaning done with June, she did a great job and I was comfortable the whole time during the cleaning"
"I have only had good experiences here! Dr. Shah is kind and meticulous, and I always feel like I'm being listened to and that I'm walking out with my teeth feeling good and with clear information about what's happening in my mouth. Appointments start very close to the scheduled time, and I'm in and out quickly without ever feeling rushed. I'm so happy to have found EVDC!"
"Highly recommended this dental office!! The dentist and hygienist are so amazing! So happy I switched to this office in the neighbourhood!"
"I'm the last one to go see a dentist because of phobias but I was drawn the by the pleasant store front once I stepped in the staff was friendly and accommodating I felt I was In good hands"
"It was very pleasant the staff etc"
"Clean efficient and friendly atmosphere. I have fear of dentists. But I felt secure and my fear was under control. The staff is well trained and so professional. Great experience."
"I am very happy with the work that has been done in my teeth. All the staff has been amazing and very professional and attentive.They make you feel very comfortable from the moment you check in. Thanks to all."
"This place takes exceptional care of their patients. I'm grateful to have found an NYC dentist office that I know I can trust. Very straightforward, quick, and effective. Many thanks for everything East Village Dental has done for my well-being, and all the reasons they've given me to smile."
"Very fast and professional staff really nice and made me feel comfortable .very clean place super clean I love this spot 🙏"
"Center is very clean and well lit. Attended by Dentist as per scheduled appointment without wait. Dr. Wah is very meticulous on what she did. I have an implant procedure. Felt no pain, maybe just a pinch. Her assistance, and team members are all very nice and friendly. High praise for the center especially Dr. Wah"
"The office and bathroom are always clean. The receptionist are very friendly and are always willing to answer question that you may have about procedures and billing. My dentist is great, he is gentle when he is working in your mouth. I'm glad I found him. Thanks"
"It is always a pleasant atmosphere at this dentist's office. Staff was friendly, polite, kind and professional. Dr. Estrada is very nice."