Patient Reviews
Patient Reviews
If you desire to improve the look and/or function of your smile with cutting-edge treatments personalized to meet your needs, perhaps we could help! Our exceptionally skilled dental team at East Village Dental Center is thrilled to treat patients throughout New York, NY with a wide variety of general, cosmetic, restorative, and periodontal services. Throughout the years, our practice has had the enjoyment of receiving many testimonials from patients of all ages who have witnessed our attentive supervision firsthand. We encourage you to read over our selection of reviews to get to know our team and the quality of our work better.
Reviews for Dental Crowns Services in New York, NY
"Updated [5/13/2024] They continue to make great strides on improving customer service and I’m happy to say I stuck by them during the transition phase. I’ll keep coming to see the team at EVDC!! Thanks Updated [3/23/2023]: The office manager called me and assured me they will note my concerns and look to conduct better care of patients moving forward. I felt she was sincere and have since updated my review. I hope they continue to work on their patient care / Customer service as they are a vital health care facility in the community. Updated 1/30/2023 - Not sure what’s happened at East Village Dental however I think it’s a change in the management team that handles customer service. While they have updated the way they conduct business when you call they rarely pick up the phone, they do not return calls, they don’t have an emergency line for concerns post surgery. After an uncovering I developed canker sores and called them for a follow up they told me they’d call me back and instead I went the entire weekend in pain (see attached photo at your discretion). I did use warm water and salt to soothe the area but maybe they could have prescribed something to alleviate the pain which led to several days of headaches. There was little concern about my pain/discomfort which I’m very surprised from a place that I really liked and highly recommended just 1-2 years ago. After my crowns are in place I’m not sure I’ll go to them for a cleaning letting alone any serious oral surgery. Until they get a team that’s actually concerned about the customer/Patient stay away from EVD."
"Update [3/23/2023]: The office manager called me and assured me they will note my concerns and look to conduct better care of patients moving forward. I felt she was sincere and have since updated my review. I hope they continue to work on their patient care / Customer service as they are a vital health care facility in the community. Updated 1/30/2023 - Not sure what’s happened at East Village Dental however I think it’s a change in the management team that handles customer service. While they have updated the way they conduct business when you call they rarely pick up the phone, they do not return calls, they don’t have an emergency line for concerns post surgery. After an uncovering I developed canker sores and called them for a follow up they told me they’d call me back and instead I went the entire weekend in pain (see attached photo at your discretion). I did use warm water and salt to soothe the area but maybe they could have prescribed something to alleviate the pain which led to several days of headaches. There was little concern about my pain/discomfort which I’m very surprised from a place that I really liked and highly recommended just 1-2 years ago. After my crowns are in place I’m not sure I’ll go to them for a cleaning letting alone any serious oral surgery. Until they get a team that’s actually concerned about the customer/Patient stay away from EVD."
"Updated 1/30/2023 - Not sure what’s happened at East Village Dental however I think it’s a change in the management team that handles customer service. While they have updated the way they conduct business when you call they rarely pick up the phone, they do not return calls, they don’t have an emergency line for concerns post surgery. After an uncovering I developed canker sores and called them for a follow up they told me they’d call me back and instead I went the entire weekend in pain (see attached photo at your discretion). I did use warm water and salt to soothe the area but maybe they could have prescribed something to alleviate the pain which led to several days of headaches. There was little concern about my pain/discomfort which I’m very surprised from a place that I really liked and highly recommended just 1-2 years ago. After my crowns are in place I’m not sure I’ll go to them for a cleaning letting alone any serious oral surgery. Until they get a team that’s actually concerned about the customer/Patient stay away from EVD. Update [3/23/2023]: The office manager did call me and assured me that they will note my concerns and look to conduct better care of patients moving forward. I did feel she was sincere and have since then updated my review. I hope they continue to work on their patient care services as they are a vital team in the community."
"Doctor Estrada is the best! He makes amazing crowns!"