Patient Reviews

"Update [3/23/2023]: The office manager called me and assured me they will note my concerns and look to conduct better care of patients moving forward. I felt she was sincere and have since updated my review. I hope they continue to work on their patient care / Customer service as they are a vital health care facility in the community. Updated 1/30/2023 - Not sure what’s happened at East Village Dental however I think it’s a change in the management team that handles customer service. While they have updated the way they conduct business when you call they rarely pick up the phone, they do not return calls, they don’t have an emergency line for concerns post surgery. After an uncovering I developed canker sores and called them for a follow up they told me they’d call me back and instead I went the entire weekend in pain (see attached photo at your discretion). I did use warm water and salt to soothe the area but maybe they could have prescribed something to alleviate the pain which led to several days of headaches. There was little concern about my pain/discomfort which I’m very surprised from a place that I really liked and highly recommended just 1-2 years ago. After my crowns are in place I’m not sure I’ll go to them for a cleaning letting alone any serious oral surgery. Until they get a team that’s actually concerned about the customer/Patient stay away from EVD."

"Updated 1/30/2023 - Not sure what’s happened at East Village Dental however I think it’s a change in the management team that handles customer service. While they have updated the way they conduct business when you call they rarely pick up the phone, they do not return calls, they don’t have an emergency line for concerns post surgery. After an uncovering I developed canker sores and called them for a follow up they told me they’d call me back and instead I went the entire weekend in pain (see attached photo at your discretion). I did use warm water and salt to soothe the area but maybe they could have prescribed something to alleviate the pain which led to several days of headaches. There was little concern about my pain/discomfort which I’m very surprised from a place that I really liked and highly recommended just 1-2 years ago. After my crowns are in place I’m not sure I’ll go to them for a cleaning letting alone any serious oral surgery. Until they get a team that’s actually concerned about the customer/Patient stay away from EVD. Update [3/23/2023]: The office manager did call me and assured me that they will note my concerns and look to conduct better care of patients moving forward. I did feel she was sincere and have since then updated my review. I hope they continue to work on their patient care services as they are a vital team in the community."

"Dr. Shilvi Shah is a terrific dentist. She has provided me with very high-quality care for many procedures involving implants and cavities. She took extreme care to make sure that the implants looked good and, more important, were a precise fit; the results of her work placing cavities in my front teeth were remarkable. She also has a warm, natural manner and takes the time to answer your questions and, while drilling, to cause as little pain as possible! I count myself as very fortunate to have such a highly skilled, trustworthy practitioner."

"Dr. Shilvi Shah is a terrific dentist. She has provided me with very high-quality care for many procedures involving implants and cavities. She took extreme care to make sure that the implants looked good and, more important, were a precise fit; the results of her work placing cavities in my front teeth were remarkable. She also has a warm, natural manner and takes the time to answer your questions and, while drilling, to cause as little pain as possible! I count myself as very fortunate to have such a highly skilled, trustworthy practitioner. "

"Doctor Estrada is the best! He makes amazing crowns!"

"This is a very clean, newly renovated dental office. The front desk staff were very helpful and took the time to investigate my insurance plan's dental coverage fully. The x-rays are taken digitally, so you don't have to wait for them to be processed: they're available on the computer instantly. Dr. Feder is very nice and quite experienced - he did three fillings and a cleaning quickly and professionally. I can certainly recommend this place if you need a dentist."